Former Chairman of Ekiti State Council of Traditional Rulers and the Alawe of Ilawe Ekiti, Adebanji Alabi, has cautioned telecommunications service providers against ripping off Nigerians with tariff increases without commensurate good services.
Alabi, who bemoaned the poor services of a mobile telecom services provider, MTN, in his community for upward of about two months, said that “many communities in Nigeria, no doubt, would be agonising under similar poor services”.
The monarch, in a statement by his media adviser, Ajibade Olubunmi, titled, ‘Tariff increase can only be justified by improved services” made available at Ilawe Ekiti on Friday, queried, “What is the justification for tariff increase for poor services?”
Recall that Alabi had on December 29, 2024, wrote a complaint letter to the MTN for intervention to restore good services to his community, saying, “My people are agitated and I have to bring the matter to your notice for your proper intervention and repairs before the agitation gets out of control”.
The monarch frowned at the poor services being rendered to his community by the telecommunication company, which he said prompted him to personally sign two letters on behalf of his community to MTN to rectify the horrible situation.
He stated, “It is quite surprising and most disappointing that the problem still persists up to date”.
The monarch called on the National Communication Commission “to intervene in the poor services being rendered by the MTN to Ilawe Ekiti, the third most populous town in Ekiti State”.
He said, “No one would quarrel with any company who asks for more money when providing fantastic services to customers, but it will be extortion to increase tariffs for poor services”.
The monarch, however, renewed their appeal to MTN to improve its services in his domain and further
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